Marc Bombenon – Executive Chairman & Managing Director

Marc Bombenon is the Executive Chairman, Managing Director and Visionary of SureCall, based in Calgary, Alberta, Canada. SureCall is a contact center that provides help desk, sales support, and customer service support, along with many other services to corporations and business professionals. Outside of SureCall Mr. Bombenon is involved in many activities beyond business. His love for Calgary has driven him to assist a number of “made in Alberta” charity organizations assisting Albertans in need. Marc Bombenon Calgary is a strong supporter of the Alberta Cancer Foundation, the Calgary Food Bank and the Calgary Urban Projects Society. He also supports the Calgary Stampeders football team and the Roughnecks lacrosse team; he had once donated the SureCall facilities in a community organizing effort to keep the football club in Calgary.


Develop your market and then come up with a well-planned marketing strategy to spark curiosity amongst your target market. Various small business strategies could work for your business; there isn’t just one, so be open-minded and creative. Besides, you are continually searching for new customers. As your company grows and your clientele increases, your business strategy will grow and develop as well. Once you have established your customer base, you want to retain them. You can do this by having a strong customer service. Quality after-sales service is critical for doing this. Customers like to know that you, as a business, haven’t abandoned them after they turned over their money. The better the service your business provides, the happier your customer will be, and they will likely continue purchasing from your business as well as recommend your products to their family and friends. Your small business must develop a strong business, strategy, and marketing plan before they begin production. It is perfectly okay for it to change as your company expands, but you want to have a basis to start from. With these tips in your mind, you can start a small business and establish them to make it successful. Besides, Marc provides numerous tips to guide you through your business endeavors; you can access more from Marc on Marc Bombenon’s involvement and his challenging interest and biography of Marc Bombenon.